Shipping policy
Shipping Policy
Processing Time
- Orders typically process within 1–2 business days after payment.
- Orders are not shipped on weekends or major holidays.
Shipping Rates
United States
- $9.95 flat-rate shipping on all orders
- FREE shipping on orders $200+
Canada
- $29.95 USD flat-rate shipping
- FREE shipping on orders $200+ USD
- No brokerage fees at delivery
Shipping rates are displayed at checkout based on your delivery country.
Shipping Methods
- United States orders are shipped via USPS, UPS, or FedEx depending on package size, weight, and destination.
- Canada orders are shipped using reliable carrier services selected based on order value and delivery address.
- Tracking information will be provided once your order ships.
- Higher value shipments may include additional insurance or signature confirmation.
Estimated Delivery Times
- United States: typically 2–5 business days after shipment.
- Canada: typically 3–7 business days after shipment.
Delivery timelines are not guaranteed and may vary.
Delivery times are estimates and may vary due to carrier delays, weather conditions, or seasonal shipping volume.
International Orders (Canada)
- There are no brokerage fees on delivery.
- Depending on your province, local taxes may be collected at delivery.
- These taxes are typically based on your local tax rate and are generally modest.
Additional Information
- Both U.S. and Canada shipments can be delivered to PO Boxes.
Damaged or Lost Packages
- If your order arrives damaged, please retain all packaging and take clear photos of the item and shipping box.
- Contact us as soon as possible so we can assist.
- We will work with the carrier to investigate lost or delayed shipments and ensure a resolution.